Dataset Card
Dataset Description
Transport Customer Support Dialogue Dataset provides structured transport records for mobility research, service quality analysis, logistics planning, traffic monitoring, passenger demand studies, and dashboard development. The dataset includes transport-specific fields such as route, region, mode, delay, status, passenger volume, service rating, and reporting date.
Dataset Summary
This dataset provides structured CSV data for analysis, reporting, research, dashboards and machine learning workflows.
Dataset Structure
The file is available in CSV format and can be used with Python, R, Excel, Google Sheets, Power BI or other data analysis tools.
Data Preview
| operation_id | terminal_name | transport_node | cargo_volume_tonnes | passenger_count | processing_time_minutes | operation_status | operation_date |
|---|---|---|---|---|---|---|---|
| 1 | Passenger Terminal | Bus Interchange | 13035.05 | 6015 | 453 | Resolved | 2022-06-12 |
| 2 | Cargo Terminal | Rail Terminal | 36215.62 | 46840 | 473 | Delayed | 2025-05-06 |
| 3 | Passenger Terminal | Rail Terminal | 48502.06 | 43392 | 403 | Resolved | 2025-12-23 |
| 4 | Terminal 2 | Bus Interchange | 29885.57 | 70164 | 210 | Completed | 2025-10-26 |
| 5 | Main Dock | Airport | 10775.83 | 75126 | 360 | Delayed | 2022-10-14 |
| 6 | Passenger Terminal | Seaport | 29576.15 | 56300 | 553 | Delayed | 2023-12-06 |
| 7 | Terminal 2 | Bus Interchange | 19832.32 | 45858 | 189 | Completed | 2022-03-26 |
| 8 | Terminal 2 | Logistics Hub | 22653.09 | 38251 | 310 | Delayed | 2022-08-26 |
| 9 | Main Dock | Logistics Hub | 10239.62 | 51811 | 79 | Delayed | 2022-12-21 |
| 10 | Main Dock | Bus Interchange | 16724.34 | 71110 | 497 | In Progress | 2025-05-25 |
License
gpl
Citation
Transport Customer Support Dialogue Dataset. Transport Data Research Collection, Version 3.5, 2022.